Projects

Here I describe the projects I have carried out in the order in which I have been commissioned.
The quoted customer opinions are certified and are given anonymously.

Consultant

Deutsche Bank AG, Frankfurt – Eschborn July 2016 to August 2016

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Consultant

Advice on introduction of EU GDPR.

Transition Management

BBraun Melsungen AG, Melsungen February 2015 to May 2016

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Transition management

The transition management was supported for the transition management of BBraun Melsungen AG from Melsungen.
As a transition manager, new and existing procedures were introduced into the company or renewed as planned.

Language : German English

Process Documentation and Implementation

BBraun Melsungen AG, Melsungen February 2015 to May 2016

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Process documentation and implementation

For the delivery of Bayer AG in Leverkusen, the Germany-wide IT processes were documented in the FQO 2.0 (Full Qualified Order) project and, where necessary, reintroduced.

Process representations were displayed using Aris and Microsoft Visio, described in accordance with the process and coordinated with the users and their departments. The new processes were then introduced in a compliant manner with the help of change management.

Language:German

Data Protection Officer

Appointed external data protection officer for various customers

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Data Protection Officer

I was appointed as an external data protection officer for various customers. The content of this activity is advice on the subject of data protection, BDSG and EU GDPR with subsidiary laws. Furthermore, the test for conformity to the requirements of data protection, the training of employees and permanent advisor to the management.

Member Of The Data Protection Officer Team

FI TS GmbH & Co KG ,April 2018 to date

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Member of the data protection officer team

Member of the data protFor FI TS, I take on the role of a consultant for the data protection officer and accompany him in all questions relating to data protection, BDSG, EU GDPR and other legal regulations.ection officer team

Auditor

TÜV Süd GmbH ,January 2017 until today

 

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Auditor

For TÜV Süd GmbH I take on auditor assignments for ISO 27000, ISMS and other IT security tests.

Data protection officer / consultant

CompCor Compliance Solutions GmbH & Co KG, Frankfurt am Main ,August 2017 to April 2018

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Data protection officer / consultant


For Compcor GmbH, I take on the position of data protection officer for their customers. I currently look after around 10 customers.

Project manager

United Hagelversicherung VaaG, Giessen
February 2018 to date

 

 

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Project manager
Introduction of the EU GDPR

The introduction of the EU GDPR is taken over for the Vereinigte Versicherung AG.

In particular, the contents are:
– Directory of processing activities
– Deletion and blocking
– Contract reviews – and adjustments
– Introduction of a data protection document management system
– Checking whether the existing preliminary controls are sufficient or whether data protection follow-up checks must be carried out
– Project management tasks

Project manager

Cardif Insurance Company, Stuttgart ,October 2017 to Feb 2018

 

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Project manager


For Compcor GmbH, I take on the position of data protection officer for their customers. I currently look after around 10 customers.

Project manager

Cardif Insurance Company, Stuttgart, October 2017 to Feb 2018

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Project manager
Introduction of the EU GDPR

The introduction of the EU GDPR was adopted for the Cardif insurance company.

In particular, the contents were:
– Directory of processing activities
– Deletion & blocking
– Unregulated data (recording and decision on further procedures)
– Contract
review and adjustment – Examination of whether the preliminary controls are sufficient or whether data protection follow-up audits had to be carried out

Language:

German English

Project manager

DB Systel GmbH, September 2016 to Nov 2017

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Project manager

Introduction of the EU GDPR

The introduction of the EU GDPR is taken over for the Vereinigte Versicherung AG.

In particular, the contents are:
– Directory of processing activities
– Deletion and blocking
– Contract reviews – and adjustments
– Introduction of a data protection document management system
– Checking whether the existing preliminary controls are sufficient or whether data protection follow-up checks must be carried out
– Project management tasks

Project manager

Zurich Versicherung AG, Bonn

September 2017 bis Dez 2017

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Project manager
Introduction of the EU GDPR The introduction of the EU GDPR was adopted for Zurich Versicherung AG. In particular, the contents were:
– List of processing activities
– Delete & lock
– Unregulated data (recording and decision on the further procedure)
– Contract review and adjustment
– Check whether the preliminary checks are sufficient or whether data protection follow-up checks had to be carried out

Language:

German

Answer from the project:

Hello Jörn, it’s nice to hear that you’re feeling better again!In our project everything is fine so far – we do our best anyway

I have passed on your thanks and greetings to the others and we wish you all the best and good health for the future!

I personally thank you again for the good cooperation.

best regards

Transition management

BBraun Melsungen AG, Melsungen ,February 2015 to May 2016

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Transition management

The transition management was supported for the transition management of BBraun Melsungen AG from Melsungen.
As a transition manager, new and existing procedures were introduced into the company or renewed as planned.

Language : German English

Process documentation and implementation

Bayer AG, Leverkusen May 2015 to February 2016

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Process documentation and implementation
For the delivery of Bayer AG in Leverkusen, the Germany-wide IT processes were documented in the FQO 2.0 (Full Qualified Order) project and, where necessary, reintroduced.

Process representations were displayed using Aris and Microsoft Visio, described in accordance with the process and coordinated with the users and their departments. The new processes were then introduced in a compliant manner with the help of change management.

Data protection officer

Vaamo AG, Frankfurt Main,June 2014 to February 2016

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Data protection officer
I have been appointed as an external data protection officer for Vaamo AG in Frankfurt Main, a financial service provider.

In addition to an initial external data protection audit, I am commissioned with all data protection issues relating to customer and employee data. Get regular- training- Updates to the procedural registers- customer information- Management consultations carried out.

Language:German English

Data protection officer

aCube GmbH, Frankfurt Main, June 2013 to date

 

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Data protection officer
For the company aCube GmbH from Frankfurt Main, I have been appointed as an external data protection officer. In addition to a first external data protection audit, I was commissioned with security issues relating to buildings and data network issues. Since the company digitizes extremely confidential data, e.g. for well-known law firms, the focus here is on rolling controls and checking compliance with all security issues. In addition to checking the work tasks, there is also constant control of the collection and processing in the interests of the customer.

Language:German

Data protection officer

Helsana AG, Switzerland,March to April 2015

 

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Data protection officer
For the customer Helsana AG, Zurich, I was commissioned to check the use of Microsoft Azure in the cloud variant for legal compliance and data protection problems.

In addition to financial aspects, the sticking points were the following:
a) EU certification ISO 27018 (Microsoft is currently the only provider to receive the ISO standard).

b) Encryption of the data with its own key. At the time of my assessment, Microsoft could not represent this.

c) Connection to the cloud. In my opinion, it was technically not possible to set up several independent connections in parallel – in order to minimize connection failure.

d) Legal implementation ability. For my appraisal, the Swiss legislature had to allow the provider to have a personal appraisal on site. Microsoft has categorically excluded this.

e) Financial consideration. The implementation of the desired functionalities resulted in considerable costs.

 

Release manager

Deutsche Bahn AG, Frankfurt Main October 2012 to 12.2014,Budget scope of all procedures: 3.5 million euros – with 6 procedures

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Release manager
As a release manager, I was responsible for the planned and targeted introduction of releases into operations.

Personnel planning, the creation of project plans, the controlling of the budget to be adhered to, the advice and creation of individual components of the surroundings and other customer advice are my tasks.

Supervised environments are PAULA, LaTPS, EIP (SOA-bound Enterprise Infrastructure Platform), IngrIT, DSA (dynamic font display), VuG (lost and found – search page for lost objects at Bahn AG), VRI-DMS (DoxIS), SAP / R3 BI among other things.

In addition to the precise elaboration of the individual components from the offer catalog, this order also includes the processing of individual orders and maintenance within the AVB, maintenance and information about billing elements, communication or participation in the creation of service level reports and the creation of KPIs , or the evaluation of the KPIs to be reported.

Language:German English

Transition project / rollout

WNP AG, Hamburg Client: HSH Nordbank AG ,July 2012 to September 2012

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Transition project / rollout
The transition project to the new provider Atos is supported for the transferring provider.
In addition to the tasks of IT security and processes for a mixed operation in the transition period, I am also responsible for accompanying the Germany-wide rollout from the perspective of the WNP. This includes checking the feasibility and rollback of the company’s own hardware (6500 clients).

Other focal points are IT security and data protection aspects. In particular, questions of secrecy protection and the data security of own employees and customer data are in focus. Therefore, an audit is carried out on a rolling basis to ensure compliance with the set regulations, or commissioned and checked.

Language:German

Quality management

Atos GmbH, Frankfurt Main,March 2012 to June 2012,Budget: 7 million euros

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Quality management
For the customer Atos, the position of quality manager was taken over as client in the Ultima project of Deutsche Bank AG.
The area of ​​responsibility was the creation of a quality concept for the program and the individual projects. Then the assurance of the implementation of the quality to be maintained.
Microsoft Office, based on PMI and Prince2, was used.

Language:German English

Change management

Deutsche Bahn AG, Frankfurt Main,March 2012 to May 2012

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Change management
For Deutsche Bahn AG, DB-Systel, change management was taken over and operated in the change management of an ITIL-based company.

The following were used, among others: HP Asset Manager 5.12 called TransICT, HP Service Manager 7.11 (called PSC), Access database ADB, Lotus Notes 8.0.2, ADV (hourly billing tool from DB on Java 1.6.0), Microsoft Office 2007

Language:German

Project leader

Atos singles in Germany, Oberkochen January 2012 to February 2012

The project is carried out on a part-time basis of 2 days per week.

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Project leader
For the Atos Deuschland project a reorganization of three data centers, the administration of the data centers and the operation are reorganized.
Part of the order includes relocation of partial services, e.g. relocation and reorganization of customer servers and services, reorganization of the supply components (air, waste heat, water, fire, security, etc.) and other areas.

Creation of an audit report in accordance with ISO 9001 for the purpose of security and processes, in accordance with ISO 27001.

Language:English German

Project leader

VW Financial Service (VW Bank), Braunschweig 

December 2011 Budget: 2 million euros

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Project leader
The feasibility and conception of a migration from Win XP to Win7 with XenApp 6 was carried out by means of a preliminary study.

A shopping basket analysis with a harmonization and modernization of the applications used was implemented.

As a result, an overall concept for a Win7 XenApp6 migration was created.

The management of this project, consisting of 11 men, was taken over. The project plan was created with MS Project 2010, the work packages and the employees selected according to the work profiles.

Language:German

Controlling

Atos singles in Germany, Oberkochen

October 2011 to March 2012

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Controlling
In the outsourcing project of Atos Germany, customer Carl-Zeiss AG, Oberkochen, delivery services were provided. For this purpose, operational readiness declarations had to be drawn up (recording of the contractually agreed and actually delivered services) and defined in a controlling process. A total of 12 service documents were checked and the delivered service documents were created and maintained.

Language:German English

Transition project / rollout

Atos CH (formerly SIS CH), Zurich, Switzerland,June 2011 to December 2011

Budget: 4 million Swiss Francs

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Transition project / rollout
For the transition of SIS from the Siemens Group, I took on the roles of rollout manager and project manager.

In addition to the organization, I took on the role of technical coordination with the specialist department and the recommendation of the use for certain target applications. Furthermore, legal provisions for a transition abroad had to be assessed and taken into account. To take into account data protection regulations in Switzerland as well as in the target country and to work out appropriate proposals for enforcement in delivery.

For two existing data centers in Switzerland, relocation concepts and preparations were made and the relocation was carried out (number of clients 2,500). At the same time, customer servers were reorganized and harmonized.

As a project manager, I had the continuation of the project plan, the risk chart, the further development in the area of ​​groupware and the legal aspects and the fulfillment of the performance obligations on the part of the sub-projects using scorecards in focus.

Language:German English

Migration project

BASF, Ludwigshafen ,March 2011 to June 2011,Worldwide rollout, Harmonization of 12,000 applications to around 8,000,25 employees, external service provider Budget: 8 million euros

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Migration project
For the migration project, global rollout of Win7 with around 120,000 clients, I took on the role of quality assurance and last level support.

In this project, old products were replaced and harmonized in addition to new software. In this regard, tests and corresponding recommendations for the specialist departments were drawn up.
Furthermore, the rollout was supported in feasibility and planning. To this end, project plans were negotiated in the respective countries and the individual blocking points cleared.

Project and data protection audit

An audit according to ISO 9001 was carried out for the migration of employee data, customer data and the client’s request to use this data. The focus of this audit was on the reasons for the survey, the storage and use of employee and customer data. The type of storage, the possibility of use and the duration of use and storage.

The audit introduced regulations that enable use, storage and destruction in accordance with the law in the course of migration.

The project was audited to ensure that third-party suppliers (Indian suppliers) adhere to the processes and the qualities to be delivered. For this purpose, the project processes and the interfaces were checked.

Language:German English

 

Transition project

Siemens Information and Systems (SIS), Mainz

February to March 2011 Budget: 2 million euros Own contribution: 0.7 million euros

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Transition project
For the transition from HP support to SIS support (including operations) for the customer Schott, Mainz, I took on the task of the head tower LAN (sub-project manager).

Preparation of the individual quality gates for the takeover of the company.

Language:German

Data protection audit

LVM Insurance Münster January 2011

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Data protection audit
An external data protection audit was carried out for the customer LVM, which dealt with the handling, collection, storage type, access and destruction of the content. In addition, a procedure for the automated processing of requests for information made by customers was developed.

Language:German

Conception

Deutsche Bahn AG, Frankfurt Main
06/01/2010 to Dec 2010

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Conception
Migration of a Linux environment to Windows Win2008 R2 domain.
Current preparation for the replacement migration of a Linux environment to a Windows 2008 R2 domain. Adaptation of all scripts, applications, user / group authorizations etc.

Administration:
Linux Suse 10.x / openSuse and Win2008 R2 server environment, with 60 workstations.
Client Win XP, XP Office,

Language:German

Project environment

Aruba Blue Sky GmbH, Frankfurt Main

02/02/2010 to 30/07/2010

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Project environment
Php, Apache, MySQL, html, xml, project management

Project leader:

Project management for the creation of a web portal. Realization in php based on a Joomla environment.

A business case was created for the purpose of feasibility and the reason for feasibility.
Analysis of the existing environment, suggestions for changes and implementation using external programming.

In order to be able to realize a project that was carried out across Europe, the catchy country-specific data protection regulations had to be taken into account, a data protection manual and the procedure directories had to be drawn up.

Data protection:

The project was carried out taking into account the legal regulations according to the BDatG

Language:German

Project environment

Carl Zeiss AG, Oberkochen October 1, 2009 to January 30, 2010 Assignments in Canada and USA

Budget: 0.7 million euros

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Project environment
Vbscript, Pki, certificates, WLAN, Active Directory, Server Windows 2008/2008 R2, Win7,

Migration project:

Migration of around 12000 clients into a Windows domain. User and application migration. Realization using VBScript. Implementation of all Word documents and their VBS from 2003 to 2010, conceptual design and their testing in the new environment. Possible commissioning for reprogramming – also in parts.
Rollout of a WLAN package for realizing the registration using computer certificates in an environment of approx. 2700 notebooks.

Troubleshooting the existing environment, adapting the existing packages taking into account the existing Win2008 and Win2008 R2 servers and the services held by them. Necessary changes were made on Server Win 2008 and Win 2008 R2.

Client migrations were performed in Toronto (Canada) and NewYort (USA). For the rollout, I was assigned project management in the form of a sub-project manager.

Language:English German

Data security audit

Manus temporary work, Hanau

 

 

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Data security audit
For a temporary employment agency, an audit was carried out on the customer and employee data used, their collection, storage, access rights and deletion procedures.

As a result, a catalog of measures was drawn up and presented.

Language:German

Project environment

BWI IT GmbH, Bonn,03/01/2008 to 09/30/2009

Budget: 15 million euros

 

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Project environment
Windows Server 2003, Lotus Notes, Domino, html, php, xml, LAN, WAN, TCP / IP

Sub-project management, conception:

Conception of the entire SinN project, migration of the entire client environment for all applications to a new Herkules client (WinXP).

Sub-project management for the construction of a database, implemented using an Oracle client and an access frontend.

Development of the necessary documentation for the project, such as business case, project solution concept, project plan, project initiation documents, communication concept within and outside the project, concepts for communication between interdisciplinary databases, e.g. CMDB as well as SwITK, SDMC, SMI etc.

Analysis of work processes and standardization of products within a workflow-dependent operating process. Conception of quality standards and safety standards.

Analysis and utilization of handed over software documentation in preparation for the migration.

In total, the project is based on around 170,000 clients and around 250 main applications and around 1,000 other applications.
The project was realized according to Prince2.

Audit of the SINN project:

A project audit according to ISO 9001 was carried out in order to be able to streamline the project as a whole, to improve the quality of production and to comply with the contractual objectives. The result was presented to the project management in the form of a report and contained the points of project structure, project risks, project opportunities, interface communication with other projects, employee motivation, etc.

Language:German

Project environment

IZB, Munich,February 19, 2007 to March 30, 2007

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Project environment
Windows Server 2003, applications freeware, Unix, Linux Suse & Redhat, Connection Tools, Netinstall, Wise Studio etc.

Migration preparation:

For the IZB in Munich, IT service provider of the savings banks in Bavaria, all software for the preparation of the migration from NT 4.0 to WIN XP was recorded and described and any new versions of software that had not already been evaluated were evaluated and then incorporated into the client. Conception of a migration of the existing office applications to the new Mantra client with subsequent rollout (approx. 1200 client). This integration was implemented using packages created using NetInstall 5.8 and Altiris Wise Studio.
The project was implemented according to ITIL.

Language:German

 

Project environment

T-Online GmbH, Ulm

06/17/2006 to 02/30/2008

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Project environment
Windows Server 2003, SQL Server 2003 / Win 2008, PKI, certificates, streaming, Mediaroom

Second / third level support; Shift management:

The task was third level support in the area of ​​IP TV.

Applications used: WIN2003, SQL2005, MOM, ADSesequer, AD, MSTSC, XML etc.

Remedy ARS was used as the ticket system.

Problems in the area of ​​servers, databases and end devices (STB) were solved. Network problems and server load monitored. With MOM 2003, events were made available to the ARS system as tickets and then processed. Cooperation with Microsoft Premium Support.

The SQL Replication Monitor and the SQL Management Studio were used to manage the databases used.

In order to maintain regular operations, the shift management was taken over by up to 5 employees in responsible positions.
The project was implemented according to ITIL.

Language:English German

Project environment

SAP AG, Walldorf,October 16, 2005 to December 31, 2005

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Project environment
Linux Suse / Redhat, ADAB, SAP, test environment

Software tests:
Tests were carried out according to specifications for the existing SAP versions based on Linux (SuSe). For this purpose, the SAP environment was installed for each individual test based on an explicit description and tested accordingly.

Language:English German

Project environment

British Telekom, Frankfurt

November 15, 2005 to April 7, 2006

Budget: 1.5 million euros / year

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Project environment
SUN 7.0 / 8.0 / 9.0, Linux Suse 8.0 / 9.0, Redhat, Mac Server, LAN, WAN, electricity, UPS, reporting, controlling, service center

Project management, implementation:
The task was to look after internal and external customers in the area of ​​hosting and support on side. Furthermore, the complete management of the Datahouse was taken over. From planning the products to be delivered to setting up the racks. The OS and the applications of the customers were also looked after for as long as they were contractually agreed.
Construction and installation (basic configuration) of several IBM blade centers.

Language:German English

Project environment

Bayrische Hypothen- und Vereinsbank, Munich, 06.2005 to 15.10.2005

 

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Project environment
Active Directory, Policy, LAN, WAN, Remote Control, Wake on LAN, Windows 2003, Win XP, Win Office 2003, VBScript, Bloomberg, Reuters, ServiceCenter

Third level support, development:
The task was to maintain third-level support for various customer sets and to test and assess the latest hotfixes from the manufacturers.

The environment related to troubleshooting and suggesting solutions. For this it was necessary to know the internals of WIN XP Pro (approx. 30,000 clients in total) and the interaction in the area of ​​a Germany-wide AD (approx. 4,000 servers with the operating systems WIN 2000, WIN 2003 and WIN NT 4.0) Investigate bugs. Number of clients: approx. 35,000.
The project was implemented according to ITIL.

Language:German

Project environment

Yun IT, Frankfurt am Main

from 04.2005 to 05.2005

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Project environment
Active Directory, LAN, WAN, Windows Server 2000/2003, Win XP, Win Office 2000/2003, Notebook Support

Second- third level support:
For the customers of the company Yun IT GbR in Frankfurt am Main, the following support was provided in the areas of client-server, mainly WIN XP Pro (both desktop and mobile devices):

Error analysis in the areas of hardware and software. Exchange of corresponding hardware components and their integration into the WS. Mainly HP and IBM as well as no-name devices were supported.

Appropriate VPN solutions were used and supported as far as Korea.

In the area of ​​software, standard solutions were supported, such as Outlook (Exchange Server 2003 and 5.5) and specific customer solutions were corrected from errors and then returned to the customer in a functional state.
Migrations from WIN NT to WIN 2000 and WIN 2003 with the introduction of an ADS. Migrations of several Exchange environments from Exchange 5.5 to Exchange 2000 or Exchange 2003 – depending on customer requirements.

Language:German / English, Korean characters

Project environment

Swiss Federal Railways, Basel, Switzerland

07.2004 to 03.2005

Budget: 3 million Swiss Francs

Own contribution CHF 0.3 million

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Project environment
Windows Server 2000/2003, Citrix, Terminal Server, LAN, WAN, workplace, UPS, cooling, power supply, reporting, controlling

Project management, sub-project management:
The task was to prepare for a move from a total of five locations to the newly built “Elsässertor” building.

The preparations included the creation of service booklets for the suppliers and the inclusion of the entire IT and other equipment. A UPS-supported, redundant IT was set up. To do this, it was necessary to calculate the output of a respective workstation and then, depending on the performance, to have the building cool down by the supplier.

As a contact person, I had to monitor the construction progress and, if necessary, take appropriate measures to counteract undesirable developments. It was my responsibility to ensure that all planning and time specifications were adhered to and that the quality was ensured.
Planning the relocation of the entire IT of SBB Cargo, according to a process-controlled operating procedure, from five locations and monitoring the progress of the move. During the move, it was my job to ensure that all equipment was used or replaced as in the concept. A new client was also rolled out. The software to be provided for this was supplied by a third party supplier.
In addition, I was responsible for managing several employees and monitoring the fulfillment of tasks.The project was implemented in accordance with GMP.

Language:German

 

Project environment

IX Europe GmbH, Frankfurt Main

04.2004 to 06.2004

 

 

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Project environment
Unix, Linux Suse, Redhat, Windows 2000, Win XP, Mac, SUN, tape robot, LAN, WAN, Blackberry

IT manager

The area of ​​responsibility was the support of a co-location partner and the safeguarding of the operation for the customers as well as for the client himself.
Operating systems used: WIN 2000, WIN 2003, WIN NT 4.0, WIN 98 SE, Apple, Linux (Suse and Redhet Distribution).
For data backup: Veritas Backup Excec 8.0

Microsoft Exchange 5.5 was used as the mail application.

The software used was distributed via Netinstall 5.5, if necessary. A test environment was set up for the introduction of Netinstall 5.7. Then transferred to production.
Network configuration and securing of IP ranges in cooperation with providers.
Support for foreign customers, here England, Austria, England and Singapore.

Checking and ensuring the network security and updates of corresponding patches against possible attack points of the server and clients.

Creation of a concept for the introduction of a corresponding in-house firewall.
Introduction of the Blueberry device as a mail system, with the devices being integrated into their own server service.
The migrations and updates were accompanied and organized for the customers of the co-location partner. It had to be taken into account here that, in the case of corresponding processes, both the dependencies in Germany and abroad were timed to be coordinated. In addition, a concept for the comprehensive implementation of a call center and an asset center was developed.
The project was implemented according to ITIL.

Language:German English.

Project environment

Allianz AG, Berlin ,12.2003 to 04.2004

 

 

 

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Project environment
Windows Server 2000, Unix Aix, Linux Suse, Win XP, knowledge transfer

Coaching and training:

In order to set up first level support, the employees there were coached in the area of ​​applications at Dresdner Bank and training courses were carried out. The training planning, the allocation of the employees to be trained and any follow-up training were independently prepared by me and the controlling was taken over.

A telephone conversation guide and appropriate documents for the training courses were created.

Applications used: Lotus Notes R5, Remcon PC-Duo, IBM Tivoli, Microsoft Office 2000, ARS Remedy. Training of the special DAP of the Dresdner Bank.

Language:German

Project environment

DaimlerChrysler, Stuttgart
05.2003

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Project management:
Creation of a project plan for the construction of a ModelOffice.

For this purpose, the regulations and standards active in the company had to be conceptually implemented worldwide.

Language:German English

Project environment

Dresdner Bank, Frankfurt Main
11. 2000 to 09.2003

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Project environment
Windows Server NT 4.0 / 2000, Unix Aix, Linux Suse, Win XP, DAP

Second and third level support
Operating environment: DAP / Siemens WIN NT 40 and AIX, middleware environment
Applications SSH, Exceed, Xadm, in-house developments of the bank, service center administration of applications under AIX, troubleshooting and rectification of the same. Interventions in the registry of the clients and changes to the applications were necessary for this. For this purpose, patches were created and then distributed by Tivoli by the appropriate group.Troubleshooting WEB-based, partly Java-based applications.

Another focus was the troubleshooting of AIX (Unix) based logon errors of clients or users. Corresponding troubleshooting was carried out on the AIX server and then resolved by issuing appropriate commands.
The project was implemented according to ITIL.

Language:German

Project management / rollout

Allianz AG, Frankfurt Main
02.2002 to 04.2002

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Project management / rollout
Relocation and reconfiguration of the entire IT of Allianz Frankfurt from a total of 6 locations to a new location. During the move, all devices were reconfigured on fiber optic cables.
Responsibility for project planning and implementation.
The total of 2650 devices were dismantled, converted and assembled within 5 days. I was responsible for the deployment plan and management of a total of 12 employees and the overall rollout.

Language:German

Training

PaSS GmbH, Aschaffenburg
1996 to 1998

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Training

for customers of PaSS GmbH, such as the Deutsche Bundesbank, AdlerWerke Aschaffenburg, Lufthansa AG
in the areas of Office products, Lotus Notes and other applications

Training

Bünnig EDV, Frankfurt Main
1998

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for the customer KLM:
in Windows Office95 and operating systems

Training

DAA (German Employee Academy)
Frankfurt Main ,1998 to 1999

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Training

in the area of ​​office products and web-based applications

Training

Deutsche Börse AG, Frankfurt Main ,1997


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Rollout:
WIN NT 3.51, configuration, troubleshooting,
Training:
Instruction and training of users in the applications and OS used.
Administration:
Setup and administration of a peer to peer network under WIN 95. Integration of printers and other peripheral devices.
Administration of OS / 2 devices. Integration of printers, user profile settings and integration of the client in the network. Plus driver installations.
Support:
Support on the "floor" (trading room) of Deutsche Börse. Installation and troubleshooting Bloomberg, Reuters and all related trading systems.

Language:German.

Training

Lurgi AG, Frankfurt Main ,1998

 

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Rollout:
WIN NT 4.0
Konfiguration von DesktopGeräten und Notebooks
First level Support:
Troubleshooting, weltweite Unterstützung.
Verwendete Applikationen:
WIN Office 95, Lotus Notes 4.x, RAS
Administration von OS/2-Clienten. Sowohl als Desktop- als auch Notebook-Geräten.

Sprache:

Deutsch / Englisch

Training

bws bank, Frankfurt Main
1998 to 2000, Current name of the company: dwp bank AG

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First and second level support:

Applications all Office products, Lotus Notes 4.6 and 5.1, QuarkExpress, Cedcom, Euclid, SAP (test environment) SER / V3 and others.
Client-server win nt 40.

Training of users in the area of ​​office products.
Development:
Software distribution with NetInstall 4.0 and 5.1. The packages were created using snapshots and, if necessary, modified by hand. For this it was necessary to make appropriate policy and registry changes.
Creation of notebook images using Ghost.

Creation of a database under Access for the purpose of calculating an interest rate tool and an overview for the securities traded. Queries and revision security under ACL with an interface to an SQL database for further processing.
I've created two new types of clients for the bank. The first one was revised in the course of the Y2k problem and a new one was created, this was rolled out as a standard client for the entire bank, 1400 clients. The second one was developed by me as a home workstation with a connection to the intranet and the hosts, here 3270 emulation, and then rolled out.
Test environment, implementation:
Creation of the test environment, elaboration of the tests and implementation of the same due to the year 2000 problem. The tests were carried out in accordance with the test specifications and the applications were tested for Y2k capability using the prescribed simulations. A test tool was sometimes used by the manufacturer Microsoft for this purpose.
Programming:
Creation and maintenance of all the templates used in-house and required by BAFIN, implemented using VBA 5.0 and 6.0.

Implementation of a VIP-oriented support managed and responsible.
Project management:
Project management in the area of ​​special orders and management of a total of 4 employees. Responsibility for deployment planning, the fulfillment of individual orders, vacation times and absenteeism of employees was assumed.

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